Kaspar IT

Submit a Support Request
Contact Information
Please provide your email address so we can keep you updated on your request.
Ticket Details
Please provide a summary and detailed description of your issue.
0 / 10 files i
Drag & drop files here or click the field above.
Emergency Classification
Please indicate if this request requires immediate attention.
Is this an emergency? (Select one)
Emergency Details
Please provide justification for the emergency classification and your contact information.
Emergency Contacts
Please provide two ways to reach you or your emergency contact.
Impact Assessment
Help us understand the scope of this issue.
Impact Level Descriptions:
Extensive / Widespread – Affects entire organization or multiple subsidiaries.
Significant / Large – Affects a large department or critical function.
Moderate / Limited – Affects a small team or non-critical function.
Minor / Localized – Affects a single user or isolated device.
Review & Confirm
Please review the details below. Click the edit button (✏️) next to any field to make changes, or go back to make changes before submitting.

Ticket Summary

Confirm the information is correct, then submit your ticket.
✅

Ticket Submitted Successfully!

Thank you for your submission. Your support request has been received and our team will review it shortly. You'll receive an email confirmation and updates at the address you provided.